Jasmine's product design site

Product strategy

Visual design

Interaction design

👋🏽 Hey, I'm Jasmine

I'm a product designer solving problems by creating app experiences people find valuable and cool 😎

I partner with creators & product squads. So far I've worked at companies like Zillow, Starbucks and Microsoft

Product case studies

Below is my recent work showcasing product experience at a few tech companies. Each case study takes you through my thought process on how I solve problems that generate user and business value. I focus on creating human-centered experiences that solve problems by collaborating with product and engineering partners. We take goals and break them down into discovering solutions and testing our best option forward. I use design thinking to work through problems.

Understand

Evaluate problems and opportunities in people's lives.

Define

Ideate solutions though prototypes and test with people.

Create

Create final prototypes, visual design and user flows to set product vision.

Self tour

How might we make touring homes more accessible & effective.

This project is aimed at giving home buyers the power to find and evaluate homes on their schedule. Self tour gives home shoppers access to for-sale homes using the Zillow app. Simply open the door with a tap of a button via Bluetooth & geo-fencing technology.

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UI design

Mobile apps

Real-estate

Zillow Offers dashboard

How might a home seller, sell their home with more confidence.

Zillow is offering a new way to sell homes. Skip all the hassle of home showings, repairs and negotiations. Zillow can buy homes at market value within 10 days, so homeowners can move quickly. The solution is a dashboard giving these users more confidence and accuracy to make a smooth 10-day transition.

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Dashboard

Real-estate

Web app

Starbucks Rewards

How to reward customer engagement with Starbucks.

Starbucks has one of the most loyal customers, but competition is growing with more local coffee shops grabbing attention. Starbucks rewards program aims to keep customers excited and interested in Starbucks coffee by rewarding purchases. The new program introduces a new bank-like system that tracks points towards free menu items.

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Mobile apps

Rewards

Coffee

Services Hub

How might Microsoft support IT professionals more effectively.

At Microsoft, I worked on the Advanced Services Delivery team which serves all of Microsoft's enterprise customers with a simple tool for support. Customers such as Costco and Starbucks can easily access information related to Microsoft products and services, the health of their IT environment, training, and access to the latest technical guidance and resources to stay up-to-date and be proactive.

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Dashboard

b2b

Cutomer support

Self tour

Zillow Offers dashboard

Starbucks Rewards

Services Hub

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